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Urgent! Sr. IT Engineer - Application Support Jobs | Maximus

Sr. IT Engineer Application Support



Job description

General information

Job Posting Title Sr. IT Engineer - Application Support Date Tuesday, September 30, 2025 City Bengaluru State KA Country India Working time Full-time

Description & Requirements

Job Summary:

We are seeking an experienced Senior ServiceNow Developer to lead the design, development, and implementation of ServiceNow solutions.

You will play a key role in driving automation, improving ITSM processes, and mentoring junior developers.


Essential Duties and Responsibilities:
- Plan and perform work submitted by the project when reporting application issues such as performance and service availability.
- Complete end-to-end application service management for all managed instances which includes monitoring request for compliance with corporate change policy standards.
- Successfully manage and review the execution of requested environmental changes, such as deployments or key configuration changes performed outside the application.
- Lead and facilitate the shutdown, recovery and testing of all impacted applications during Operating System patching cycles.
- Provide guidance on application administration and user provisioning as required, or when these tasks cannot be delegated without introducing stability issues within the supported solution.
- Ensure there is coverage for after-hours support for assistance in production recovery or time sensitive changes which can only occur outside of standard business hours.

- Typically responsible for providing guidance, coaching and training to other technical employees within job area.


Key Responsibilities:

  • Lead the development and customization of ServiceNow applications and integrations.
  • Design and implement complex workflows, business rules, and client/server scripts.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  • Ensure platform performance, scalability, and security.
  • Mentor junior developers and conduct code reviews.
  • Stay updated with the latest ServiceNow features and best practices.

  • Minimum Requirements
    - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

    Required Skills:

  • Strong expertise in ServiceNow development and administration.
  • Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting.
  • Experience with ITSM, ITOM, CMDB, and custom applications.
  • Strong understanding of Agile methodologies and DevOps practices.
  • Excellent problem-solving and communication skills.
  • Preferred Qualifications:

  • ServiceNow Certified Application Developer or Implementation Specialist.
  • Experience with ServiceNow modules like HRSD, SecOps, or GRC is a plus.

  • Minimum Salary ₹ 1,300,000.00 Maximum Salary ₹ 1,850,000.00


    Required Skill Profession

    Computer Occupations



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